Thank you for visiting and shopping at Hermione Elma
Following are the terms and conditions that constitute our Shipping Policy.
Due to COVID-19 precautions and increased order volumes, you may experience a delay in receiving your shipping confirmation email and tracking number(s) for your item(s). In addition, shipping transit times may take longer than usual. Rest assured, we, along with our carriers, are working hard to get your packages to you. Thank you for shopping with us and for your patience during these unprecedented times.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone
We ship to all U.S. States and International
U.S. Shipping - All orders are processed within 2-3 business days, Unless it’s Pre-order which take up to 2 to 3 weeks. Your order will typically arrive within 5-7 days.
International Shipping - All orders are processed within 2-3 business days, Unless it’s Pre-order which take up to 2 to 3 weeks. Shipping times vary from country to country, but your order will typically arrive within 12-15 business days.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
USPS Standard 3-5 business days
USPS Two Days 2 business days
USPS Overnight * 1-2 business days
Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.
Standard flat rate shipping fee to Hawaii, Alaska, and U.S. Territories
We do not offer expedited international shipping at this time
All orders over $200 will receive free standard shipping within the continental United States.
- Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
If you received your order damaged please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.