FAQ's
1 – What is the startup price for your custom garments and bridal gowns?
Prices vary. Now, our custom garments dresses start at 480 up and wedding gowns starts at 2000 and up. It all depends on the design and style of the dress.
2 – Is out of state shipping available?
We ship worldwide.
3 – How can I schedule a consultation?
An appointment can be scheduled to conduct measurements, show fabric materials and samples, and discuss all the details of yours garments. A non-refundable $100+ consultation fee is required, However, if you decide to go with us to have your garment made, the fee will be credited to your order.
A 60% down deposit will be subtracted from the total required for us to proceed with the creation of your custom garment. If you live outside of Florida and not able to come to get measured, it is highly recommended that you opt to obtain professional measurements from a men’s warehouse, dress shop, or bridal shop.
4 – Can a consultation still be schedule if one doesn’t know what she wants?
Yes, you may certainly schedule a consultation. We just suggest that you ensure that your custom design order is accepted. If it is, we can begin the process and show you samples.
5 – How may one inquiry about a custom design?
All you must do is Email Us at Info@HermioneElma.com
Make sure to Ask the right information to not prolong a response.
6 – May I contact you via text or phone?
Yes, you may. See our Contact Page
7 – Does the price include the fabric, too?
Yes, the prices always includes the fabrics.
8 – What form of payment is accepted?
We accept debit cards, credit cards, and cash. Due to past fraudulent occurrences, we are currently not accepting checks.
9 – Where are you located at?
We are in Delray Beach, Florida
10 – Are payment plans available?
We accept a 60% deposit to begin the custom garment. Once the garment is completed, the remaining 40% will be required to paid in full.
11 – Can my garment be changed if order has already been submitted?
Changes can be made, but keep in mind that the time frame of delivery established might change due to this action taking place.
12 – Can may I trust your company to custom made my garment?
Craftsmanship, honesty, experience, and professionalism are the four elements that describe the structure of our business. Every single detail is considered, no matter how small it is. You are more than welcome to follow us on social media to look at all the amazing work we have conducted, as well as to read all the testimonials that have been left by a lot of our clients. We strive every day to bring you the best service possible, which is one of the main reasons why people keep coming back to us on a daily basis.
13 – What is the number of fittings that will be required?
If a design requires a mock-up, a meeting will be scheduled for you to try it one. If a mock-up is not required, a meeting will be scheduled for you to try your garment. At this fitting, which usually takes approximately 30 minutes to 1 hour, any alterations will be conducted so that you can rest assured that your dress will fit like a glove. If the fitting ends up taking more than 1 hour, another fitting will be scheduled. When everything is in order with your garment, you’ll pay the remaining 40% and you will be able to take it with you that same day.
If you do not reside in Florida, once your garment is finalized, the shipping process will take place.
14 – Feeling nervous after submitting order?
We urge you to not stress about it! Your design is in good hands. We ensure you that we will deliver you a garment that reflects nothing less than excellence.
15 – Can you make a dress that looks like the one in a photo?
We only accept photos to utilize as inspiration, as we do not copy the works of other designers. The final product will depend on different elements, including available material, measurements, and your body type. Remember that at Hermione Elma Atelier you will receive a garment that is special, unique, and that fits you perfectly.
16 – How can I be featured on your social media?
All you must do to be featured on our social media account is to send us images that are of high-quality and captivating . . . that’s all!
17 – Can the design be obtained for a cheaper price?
We do our best to provide first class craftsmanship on any design for the best possible price. There are different elements that go into creating a dress, and thus, if you are on a tight budget but you can afford it . . . why not? You are certainly worth looking your best.
18 – Will custom design still fit me if I lose weight?
Yes, as we can make alterations, but if you gain weight, we will not be able to. If possible, we suggest that your measurements remain the same.
19 – Why has the price changed on a custom design?
Due to availability, time, rush orders, or fabric cost increase, prices may change. Remember that if you want to get a good price quote, order early!
20 – What if I’m plus size?
It doesn’t matter if you are a small or plus size, as we design custom garments for anyone.
21 – What if I’m not in Florida can I get a custom dress made by you?
We work with multiple people out of state and in other countries.
Simply send us your measurements. Click on “Send measurement” and then proceed to fill out the form. We highly recommended that you obtain professional measurements from a men’s warehouse, dress shop, or bridal shop. Remember that a 60% deposit is required for us to proceed with the creation of your custom garment.
